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pinnacledata.com is down
Posted: Tue Jun 16, 2009 10:28 am
by kingami
I just subscribed to their data last weekend through tradersstudio but their website has been down since last night.
I have not received the CD yet and want to ask them the status, but have no way to reach them now since the website is down.
Is their data feed still OK last night?
Posted: Tue Jun 16, 2009 7:33 pm
by Roscoe
Site works just fine and I just downloaded my data. Maybe it is something at your end? FWIW I have used Pinnacle for years and never had any issues with them or their service.
Posted: Tue Jun 16, 2009 8:10 pm
by Roger Rines
Pinnacle Data Corp.
Their Contact Page showed this information a few minutes ago:
- Email: pinnacle@netacc.net
- Phone Sales: (800) 724-4903
- Phone Customer Service: (585) 217-8728
- Fax: (585) 265-1706
Posted: Tue Jun 16, 2009 11:58 pm
by kingami
Thanks to both for your replies.
The website came back in the afternoon and I just received the instructions from Pinnacle support to download my subscription.
Posted: Wed Jun 17, 2009 3:20 am
by Roscoe
Good to hear. Stick with them, you will not be disappointed!