Question about CSI data resp. UA software usage
Posted: Sun Nov 05, 2006 1:42 pm
Hello,
I have the following problem using CSIs UA software to access futures data (UA Version:2.9.3). I got no answer from CSI so far. Does somebody know what's wrong, or can help ?
I'm trying to chart or export to file a single contract of raw data without any adjustment. I'm looking for example at symbol 529(SXX), and select the June contract of 2004. For June 17th, for example, the numbers I get from my UA are for OHLC: 2736, 2755, 2735, 2749. For June 16th I get a closing price of 2743.
The problem is: these numbers are not correct. They are shifted downwards.
The closing price for the ESTX June 04 contract on June 17th was 2815, not 2749. Same for June 16th, the real closing price was 2808, not 2743 as UA claims. This is the same with all other prices. They are shifted somehow. Probably I'm missing some feature, which I don't know how to disable, and that distorts the "raw" prices I'm getting.
Here is my handling:
In order to get the raw prices in the portfolio I select "add market", select a symbol, click on the first tab ("normal"), select a particular contract, and export. Very simple, all according to the manual. All post processing options and portfolio preferences are deselected, as far as I can tell.
What I want to get are the unadjusted raw data, without any modification or correction. Has anybody had and solved the same problem?
Regards,
Robert
I have the following problem using CSIs UA software to access futures data (UA Version:2.9.3). I got no answer from CSI so far. Does somebody know what's wrong, or can help ?
I'm trying to chart or export to file a single contract of raw data without any adjustment. I'm looking for example at symbol 529(SXX), and select the June contract of 2004. For June 17th, for example, the numbers I get from my UA are for OHLC: 2736, 2755, 2735, 2749. For June 16th I get a closing price of 2743.
The problem is: these numbers are not correct. They are shifted downwards.
The closing price for the ESTX June 04 contract on June 17th was 2815, not 2749. Same for June 16th, the real closing price was 2808, not 2743 as UA claims. This is the same with all other prices. They are shifted somehow. Probably I'm missing some feature, which I don't know how to disable, and that distorts the "raw" prices I'm getting.
Here is my handling:
In order to get the raw prices in the portfolio I select "add market", select a symbol, click on the first tab ("normal"), select a particular contract, and export. Very simple, all according to the manual. All post processing options and portfolio preferences are deselected, as far as I can tell.
What I want to get are the unadjusted raw data, without any modification or correction. Has anybody had and solved the same problem?
Regards,
Robert