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;-)

Posted: Fri Dec 16, 2005 4:50 am
by Bernd
:wink:

Posted: Fri Dec 16, 2005 11:20 am
by TrendMonkey
I use DataLink (Reuters) for stocks because CSI was very iffy about their support for my market of choice (Toronto). (They basically said "we cover most stocks" but refused to quantify "most"). However Reuters does NOT keep defunct stocks in their otherwise complete (AFAIK) history database, which is a huge negative IMO, and incents me to keep an eye on CSI.

Posted: Fri Dec 16, 2005 12:24 pm
by Bernd
:wink:

Posted: Sat Dec 17, 2005 9:23 am
by Austrian
I uprade my Unfair Adavantage Version from 2.81 t0 2.84. I use for research listed and unlisted stocks. Version 2.84 stops working and a pop up window recommends calling CSI Marketing.

I learn that CSI has many customer complaints but management decision is irreversible --> I can write a e-mail .....
After some discussions I know I have to upgrade or extend my subscription or installing 2.90 which will ignore the unlisted stocks in my portfoilio.

I decide to return to 2.81 because I have a recent backup. I know it is only a question of time untill I have to pay for a premium service which was free until now ...........

bad surprise?

Posted: Wed Oct 04, 2006 6:00 pm
by BobPelletier
As CSI's President, I am very sorry a "personal and private" CSI data customer has found it offensive for CSI to charge extra for delisted stock reports. Please let me explain. CSI's inventory of stocks, futures, mutual funds, and other daily sources of U.S. econometric data consists of well over 50,000 individual daily time series. Because of mergers, delistings, bankruptcies, and daily new additions, over seventy (70) percent of those time series have fallen into the delisted category.

We do our best to keep every data item in our database as accurate as possible, but the expense of maintaining so much information in flawless condition costs us more than we can expect customers to pay. Accountants, estate settlement, and taxation planners, etc. are some of the groups interested in such data. By separating active market traders from such specialists, we found that individual traders and smaller data users can mostly benefit from the regularly traded active markets at a much lower price.

We regret that, at the moment, we cannot change this policy which seems to have affected only a very few customers. Sincerely, Bob Pelletier