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CSI Data not updating

Posted: Sat May 20, 2017 3:14 am
by Chelonia

Anyone else experiencing CSI not updating?


Re: CSI Data not updating

Posted: Sat May 20, 2017 1:17 pm
by Chelonia
Despite changing to the temp IP many markets still not updating.

Support ticket send


CSI has been upgrading to a new 10 MBit fiber internet connection. We have moved to a larger internet backbone increasing our connection speed by about 30 percent. The down time experienced was due to the change from one service to another, which unfortunately took slightly longer then expected.
The service should be up and running.
However if you still experience any issues please change the IP Address in Unfair Advantage.
Double click Launch UA on your Windows Desktop,
select PREFERENCES along the top,
to the left click INTERNET right below DOWNLOAD PREFERENCES,
from to either OR
Click the OK button to save the changes.
Hit the DOWNLOAD DATA or GET DATA button along the top.

In a few days you are advised to go back into UA | PREFERENCES | INTERNET and click the RESET button to restore the original settings. Click OK to save the changes.
Thanks you for your patience in this matter.

The CSI Technical Support Team

Re: CSI Data not updating

Posted: Sun May 21, 2017 4:24 am
by Chelonia
All back to normal. Great interaction here btw. :?

Re: CSI Data not updating

Posted: Wed Jun 07, 2017 9:37 am
by sethd
I had the same issue Monday. Seems like CSI has been having intermittent issues the last couple of weeks. I am a fairly new subscriber so I'm not sure if this is business as usual or a recent occurrence.

Re: CSI Data not updating

Posted: Sun Jul 02, 2017 5:22 am
by Chelonia
Must say I haven't had any major issues with CSI, only the one time when Florida got hit by a hurricane years ago which took a day or so to fix. Had some minor issues such as bad ticks but they were resolved quickly. Overall I can only say that they deliver a great product and service. So, no worries.

Btw: did the change in IP fixed it for you